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Great Lakes Technology Services
1.833.496.GLTS (4587)
Privacy Policy

Privacy Policy 

Great Lakes Technology Services LLC Privacy Policy

Effective Date: July 25, 2024

1. Introduction

Great Lakes Technology Services ("we," "our," "us") is committed to protecting and

respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and

safeguard your information when you visit our website

www.greatlakestechnologyservices.com and use our services.

2. Information We Collect

We may collect and process the following data about you:

● Personal Identification Information: Name, email address, phone number, etc.

● Technical Data: IP address, browser type and version, time zone setting, browser

plug-in types and versions, operating system and platform, and other technology

on the devices you use to access this website.

● Usage Data: Information about how you use our website, products, and services.

● Marketing and Communications Data: Your preferences in receiving marketing

from us and your communication preferences.

Great Lakes Technology Services LLC do not sell or share personal information with

third parties for marketing/promotional purposes.

3. How We Use Your Information

We use the information we collect in the following ways:

● To provide, operate, and maintain our services.

● To improve, personalize, and expand our services.

● To understand and analyze how you use our services.

● To develop new products, services, and features.

4. Contact Us

If you have any questions or concerns about this privacy policy please contact us at

248.440.2334.

Text Message Privacy Policy

Text Message Privacy Policy 

Great Lakes Text Message Privacy Policy

Effective Date: 7/25/24

1. Introduction

Great Lakes Technology Services ("we," "our," "us") is committed to protecting and

respecting your privacy. This Text Message Privacy Policy explains how we collect, use,

disclose, and safeguard your information when you subscribe to and interact with our

text message services.

2. Information We Collect

When you subscribe to our text message services, we may collect the following

information:

● Personal Identification Information: Name, phone number, and other identifying

information you provide.

● Message Data: The content of the messages you send to us and receive from us,

including any responses to our messages.

3. How We Use Your Information

We use the information we collect in the following ways:

● To send you text messages related to our services, including updates, offers, and

notifications.

● To respond to your inquiries and provide customer support.

● To improve our services and tailor our communications to better meet your

needs.

4. How We Share Your Information

We do not share your information with third parties, except as necessary to provide our

text message services, comply with the law, or protect our rights. Great Lakes

Technology Services LLC do not sell or share personal information with third parties for

marketing/promotional purposes. Specifically, we may share your information with:

● Service Providers: Third-party vendors who assist us in operating our text

message services.

● Legal Authorities: Law enforcement or regulatory agencies if required by law or

to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your

information from unauthorized access, disclosure, alteration, or destruction. However,

please note that no data transmission over the internet or electronic storage is

completely secure.

6. Your Choices

You may opt-out of receiving text messages from us at any time by replying "STOP" to

any text message you receive from us. You may also contact us directly to request

removal from our text message list.

7. Changes to This Policy

We may update this Text Message Privacy Policy from time to time. Any changes will be

posted on our website, and the effective date will be updated accordingly.

8. Contact Us

If you have any questions or concerns about this Text Message Privacy Policy or our

practices, please contact us at:

Great Lakes Technology Services

info@greatlakestechnologyservices.com

248.440.2334

Policy on Practice Management and Imaging Software Updates

Policy on Practice Management and Imaging Software Updates

Effective Date: January 1, 2025

1. General Policy:

● All updates related to Practice Management and Imaging software are the responsibility of the

client unless the update is related to security. In the case of security updates, Great Lakes

Technology Services will contact the client to schedule the update.

2. Requesting Updates:

● When requesting updates, the client must provide a specific reason for the update or detail the

feature that is being requested.

● Clients are encouraged to visit the manufacturer's website to learn more about current and

upcoming updates, including any new features and tools.

3. Automatic Update Approvals:

● Third-Party Vendor Compatibility: If a third-party vendor requires an update to ensure

compatibility with their software, these updates are automatically approved, as they are

necessary for system functionality.

● Error Resolution: If the client's system is producing errors or experiencing issues, and the

manufacturer recommends an update as a potential solution, such updates are also

automatically approved.

4. Security Updates:

● Security updates are critical to maintaining the integrity and safety of the client's system. Great

Lakes Technology Services will proactively contact the client to schedule these updates as they

become available.

5. Implementation:

● It is the client's responsibility to ensure that all non-security-related updates are properly

assessed and, if necessary, implemented according to this policy. Great Lakes Technology

Services is available to assist with scheduling and implementing updates as required.

6. Contact Information:

● For any questions or to request assistance with updates, clients should contact Great Lakes

Technology Services directly.

By adhering to this policy, clients can ensure that their systems remain up-to-date and secure, while

also maintaining compatibility with third-party software and resolving any system issues promptly.